Set the right environment
Gather all supplies in advance. Make sure the room is warm and explain the process you're going to go through step by step.
Maintain their dignity
Washing is a very private activity, so be sensitive to your loved one's dignity. Only uncover their body one area at a time.
Check the skin condition
Look for any new skin tears or signs of skin breakdown. Pay particular attention to bony areas and skin folds.
Always start with the face
Start by washing the forehead, cheeks, nostrils and around the mouth. Once the face is clean, move on to wash the ears and don't forget to wash behind them.
Move on to wash the body
Wash the upper part of the body including neck, back, armpits, tummy and navel. Make sure the area under the breast and skin folds are kept clean and dry where irritation can occur. Move on to wash the legs and feet.
Finish with the genital area
Find out if your loved one is comfortable with you washing their genital area before starting. Always wash from front to back to avoid contamination from faecal residues.
Choose the right product
Top tips on keeping your loved one clean, comfy and confident.
Clean and dry the skin
Make sure to wash between your loved ones legs with a gentle soap-free cleanser like TENA Wash Cream.
Avoid soap and water
Washing intimate areas with soap and water changes the skin's natural pH and makes it vulnerable to infection.
Use gentle skincare
Use no-rinse skincare solutions that don't need water like our TENA Wash Creams or Wet Wipes.
Use soft materials
Traditional wash cloths are too rough for sensitive skin, try using TENA Soft Wipes and Wash Gloves.
Moisturise the skin
Keep your loved one's skin moisturised. Use creams, lotions or oils all over their body on a daily basis.
Try using wet wipes
TENA Wet Wipes are pre-moistened to cleanse, restore and protect in one simple step, without using water